At Genuine Shopping Store, we are committed to providing our customers with the best possible shopping experience, which includes worldwide shipping. We use trusted carriers such as FedEx, USPS, DHL, and UPS to deliver your orders to your doorstep. Our international shipping policy is as follows:
Shipping Rates Shipping rates may vary based on the weight, destination, and shipping carrier. All shipping charges will be calculated at checkout, and customers are responsible for any customs, duties, or taxes that may apply to their orders.
Shipping Time We aim to process and ship all orders within 1-3 business days. However, please note that shipping times may vary depending on the destination country, customs clearance, and the shipping carrier. Estimated delivery times will be provided at checkout, but please note that these are estimates only and not guaranteed.
Order Tracking We provide tracking numbers for all orders, and customers will be able to track their shipments via the carrier’s website. Once your order has been shipped, you will receive an email confirmation with your tracking number.
International Shipping Restrictions We ship to most countries worldwide, but please note that some countries may have restrictions on certain products or materials. Customers are responsible for checking their country’s customs policies and regulations before placing an order. If an order is refused by customs, we will not be responsible for any additional charges or fees.
Lost or Damaged Shipments In the unlikely event that your shipment is lost or damaged during transit, please contact us at firstname.lastname@example.org within 14 days of receiving your order. We will work with the shipping carrier to resolve the issue and either replace the item or provide a refund.
Returns and Refunds Please refer to our Returns and Refunds policy for information on returns and refunds for international orders.
Contact Us If you have any questions or concerns regarding our international shipping policy, please do not hesitate to contact us at email@example.com. We are always here to help!